Complaints, takedown & contact
Use this form for complaints, refund requests, privacy requests, or to report content or a concern (including a suspected under-18 user). It's always free and goes straight to my phone. I aim to acknowledge within 2 days and resolve within 7 days.
Agents can POST JSON {"type":"...","ref":"...","message":"...","contact":"..."} to /complaint. If you're not satisfied, you can contact the Office of Fair Trading Queensland (qld.gov.au/fairtrading), the eSafety Commissioner (esafety.gov.au) for online-safety concerns, or the OAIC for privacy.